FORGENOVANEST STORE PRIVACY NOTICE

Last updated: 17 July 2026

This Store Privacy Notice explains how Sveresa Tmi processes personal data connected with the ForgeNovaNest online store at:

https://learn.forgenovanest.com

It applies when you visit the store, purchase a digital product, download a product, contact us about an order or choose to receive marketing emails.

This notice should be read together with the main ForgeNovaNest Privacy Policy and Cookie Policy:

https://forgenovanest.com/privacy-policy

https://forgenovanest.com/cookie-policy

The Store Terms and Store Disclaimer provide additional information about purchases and product use:

https://learn.forgenovanest.com/terms-and-conditions

https://learn.forgenovanest.com/disclaimer

1. WHO WE ARE

The data controller is:

Sveresa Tmi

Business ID: 3592316-3

Espoo, Finland

Brand: ForgeNovaNest

Privacy contact:

info@forgenovanest.com

2. WHAT PERSONAL DATA WE RECEIVE

The information we receive depends on how you use the store.

When you make a purchase, we may receive:

• your name;

• your email address;

• billing and location information;

• the product purchased;

• the purchase date and amount;

• VAT or other tax information;

• order status;

• coupon information, where applicable; and

• other basic transaction information provided through Payhip.

Payhip and its payment providers process the payment. ForgeNovaNest does not receive or store your full payment-card details.

Your email address and the checkout information requested by Payhip are needed to process the order and deliver the product. Without the required information, the purchase cannot be completed.

When you download a product, we may receive basic delivery and access records, such as:

• whether the product was delivered;

• purchase-receipt or download-email status;

• download attempts; and

• access or delivery problems.

If you contact us about an order, refund, download problem, licence question or privacy request, we process the information you provide in that communication.

Please send only the information reasonably needed to handle your request.

If a marketing email subscription is offered and you actively choose to subscribe, we may process:

• your email address;

• your subscription status;

• the source and date of your subscription;

• your unsubscribe status; and

• basic email-delivery records.

A marketing subscription is not required to make a purchase.

3. WHY WE USE PERSONAL DATA

We use personal data only where reasonably necessary to:

• process purchases;

• calculate and record applicable taxes;

• deliver digital products;

• send purchase receipts and download links;

• provide order and file-access support;

• manage refunds, complaints or disputes;

• prevent misuse or fraudulent transactions;

• maintain accounting and transaction records;

• meet legal and tax obligations; and

• send marketing emails where you have actively subscribed.

We do not sell or rent personal data.

4. LEGAL BASES FOR PROCESSING

Depending on the situation, we process personal data on the following legal bases.

Contract

We process information needed to:

• complete your purchase;

• deliver the purchased product;

• provide download access; and

• handle reasonable order-related support.

Legal obligation

We retain and process certain information where required for:

• accounting;

• taxation;

• consumer protection; or

• other legal obligations.

Legitimate interests

We may process limited information where reasonably necessary to:

• operate and secure the store;

• prevent misuse;

• maintain appropriate purchase records;

• resolve technical or customer-support problems; and

• protect legitimate business and customer interests.

Consent

We rely on consent where you actively choose to:

• receive marketing emails; or

• allow optional cookies or similar technologies where consent is required.

You may withdraw your consent at any time.

Withdrawing consent does not affect processing that took place lawfully before the withdrawal.

5. SERVICE PROVIDERS

We use a limited number of service providers to operate the store and complete purchases.

These may include:

• Payhip, which hosts the storefront, checkout, purchase records, digital delivery and download access;

• payment providers available through Payhip, which process payments and related transaction checks;

• email services used to send purchase, access and support messages;

• accounting or tax-related services where needed to meet legal obligations; and

• an email marketing provider if marketing subscriptions are offered and you actively subscribe.

These providers receive only the information needed for their role.

Depending on the service, a provider may process personal data on our behalf or independently for its own payment, platform, security or legal purposes. Relevant provider terms and privacy notices also apply.

Payhip’s own privacy information applies when you use its storefront, checkout and delivery services:

https://payhip.com/privacy

Some providers may process information outside the European Economic Area.

Where personal data is transferred outside the European Economic Area, Sveresa Tmi or the relevant provider must rely on an applicable legal transfer safeguard.

6. MARKETING, PURCHASE EMAILS AND COOKIES

Marketing emails are optional.

You receive marketing emails from ForgeNovaNest only if you have actively subscribed. You may unsubscribe at any time using the unsubscribe link included in the message.

The following are not marketing emails:

• purchase confirmations;

• receipts;

• download links;

• access messages;

• payment or tax-related notices; and

• reasonable order-support communications.

These messages are connected with the purchase or service you requested.

The store and its service providers may use cookies or similar technologies needed for:

• page operation;

• checkout;

• payment processing;

• security;

• fraud prevention; and

• digital delivery.

Optional analytics and advertising tracking are currently disabled on the ForgeNovaNest store.

If optional analytics or advertising technologies are introduced in the future, the Cookie Policy and applicable consent settings will be updated before they are used.

Further information is available in the ForgeNovaNest Cookie Policy:

https://forgenovanest.com/cookie-policy

7. HOW LONG DO WE KEEP PERSONAL DATA

We keep personal data only for as long as reasonably necessary for the purpose for which it was collected.

Purchase and accounting records

Purchase, invoice and accounting information is retained for the period required by applicable accounting and tax rules.

Order and support information

Order, download-access and support information is retained for as long as reasonably necessary to:

• provide access;

• resolve the issue;

• maintain an appropriate purchase record; and

• handle possible disputes or legal obligations.

Marketing information

Marketing information is retained while you remain subscribed.

After you unsubscribe, we may retain a limited record of your request so that your choice continues to be respected.

Information may be deleted or anonymised when it is no longer reasonably needed.

8. YOUR RIGHTS

Depending on the situation and applicable law, you may have the right to:

• request access to your personal data;

• ask for inaccurate information to be corrected;

• request deletion;

• request restriction of processing;

• receive certain information in a portable format;

• object to processing based on legitimate interests; and

• withdraw consent where processing is based on consent.

Not every right applies in every situation. For example, some purchase and accounting information must be retained where required by law.

To make a privacy request, contact:

info@forgenovanest.com

Please use the subject line:

Privacy Request

We may need to confirm your identity before completing a request.

You also have the right to lodge a complaint with the Finnish Office of the Data Protection Ombudsman if you believe your personal data has been processed unlawfully:

https://tietosuoja.fi/en/

9. CHANGES TO THIS NOTICE

We may update this Store Privacy Notice when the store, delivery process, service providers or legal requirements change.

The current version and the last updated date will be published on this page.

10. CONTACT

Sveresa Tmi

Business ID: 3592316-3

Espoo, Finland

Brand: ForgeNovaNest

info@forgenovanest.com